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October 8, 2026
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ECG warns customers against fake meter sales, MoMo fraud
Money
Policy
Key Points
- The Electricity Company of Ghana (ECG) has issued a warning against fraudsters posing as staff to sell fake meters and demand payments via personal mobile money accounts.
- Fraudsters operate by selling meters through individuals or social media, or by calling customers and requesting payment to personal MoMo numbers for services.
- ECG emphasizes that it operates a fully cashless payment system, requiring all payments to be made exclusively through the official ECG Power App or the shortcode *226#.
- Payments made to personal mobile money numbers do not reach ECG, will not reflect on customer accounts, and could result in customers receiving unregistered meters treated as illegal connections.
- Customers are advised to verify all requests, avoid buying meters from individuals or online ads, only use official ECG channels for services and payments, and report suspicious activities to ECG and the police.
Why This Matters
This fraud directly impacts Ghanaian citizens by causing potential financial loss, service disruptions, and the risk of being penalized for illegal connections. It undermines public trust in essential utility services and highlights the critical need for continued public education on secure digital transaction practices. The integrity of ECG's revenue collection, vital for its operations, is also threatened by these fraudulent schemes.
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